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service | warranty | spare parts Technical service Even thought all our products are built to last, we commit ourselves to highest technical service standards. In case of defective product we normally fix the problem within 3 business days or equipment is replaced. We understand the importance of your company's image and business profitability, therefore when it comes to service we do not make any compromises. Out technical team has vast experience of equipment maintinance and always updates its qualification on technical seminars, which are organised by our suppliers. That is why you can be sure that your equipment is trouble-free and always works for your business. For our clients we also offer long-term technical service contracts, which have many benefits for business owner. Technical service contacts: by phone +370 612 99 8 11 via e-mail
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Warranty Product line | Frame, years | Parts, years | Wear items, years | | Nautilus Commercial Cardio | 12 | 3 | 1 | Nautilus Institutional Cardio | 12 | 2 | 1 | Nautilus Home Cardio | 12 | 3 | 1 | Nautilus Commercial Strength | 12 | 3 | 0,5 | Nautilus Institutional Strength | 12 | 2 | 0,5 | SportsArt Commercial Cardio | 12 | 3 | 1 | SportsArt Institutional Cardio | 12 | 2 | 1 | SportsArt Commercial Strength | 10 | 3 | 0,5 | Schwinn Cycles | 10 | 2 | 0,5 | Schwinn Home Cardio | 10 | 2 | 0,5 | Monark Institutional Cardio | 10 | 1 | 0,5 | Weider Institutional Strength | 10 | 2 | 0,5 |
Technical service is 12 months for all products.
Wear items on cardio equipment include walk belts & decks, seats on bikes.
Wear items on strength equipment include grips, uphostery and cables.
For extended warranty options please contact technical service.
Spare parts Baltic fitness stocks most usable spare parts in its warehouse. Original spare parts are delivered directly from manufacturer by courier within 3 business days.
Spare parts ordering:
- via e-mail: indicate spare part# reference (see user's manual) and e-mail to
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- online: go to www.balticfitness.com/login and complete spare part order form (registered users only) If it is not possible to identify the nauture of the problem by yourself, please contact our technical service. Notes:
- to order spare parts it is mandatory to indicate model and serial numbers of the equipment
- spare parts for post-warranty equipment are delivered only upon written request |
